Privacy and GDPR

Innovation Fire Engineering Privacy Policy

Innovation Fire Engineering values the privacy of all clients, partners and contractors. If you provide us with your personal data for any reason, we are committed to keeping it secure and ensuring it is protected and only used in accordance with the law, including the General Data Protection Regulation (GDPR).

This privacy policy statement aims to set out why we collect personal information and what we do with it once we have it.

Data we collect

If you contact us after visiting our website, www.innovationfireengineering.co.uk, or you are an existing client, we may collect the following information from you:

  • Your name
  • Your address
  • Your phone number
  • Your email address
  • Information about your business/position of employment
  • Any details concerning the project you wish to discuss with us

We need this information so we can contact you regarding your query and so we can carry out the nature of our business – providing solutions to fire risks in buildings. As a part of our work, we keep a detailed record of everyone that we deal with and all our ongoing and completed projects. We will keep any personal data which you have provided to us for a maximum of seven years, after which time it will be removed from our records.

You have the right to ask Innovation Fire Engineering to remove your personal data from our records or amend any of your information. You also have the right to request a copy of all the personal data we hold on you, although we may need to charge a small fee to cover the time and work involved in completing that request. If you want to make a request concerning your personal data, please email james.brady@innovationfire.co.uk

If you have given us your consent to receive email, postal or any other marketing communications from Innovation Fire Engineering, we may use your contact details to get in touch with you about our business and anything we think may be of interest to you. We will keep a record of the contact information of everyone who has agreed to receive these communications. If you decide you no longer want to hear from us, let us know by emailing james.brady@innovationfire.co.uk

We will not share your information with any third parties unless you have given us your consent to do so or we are legally required to for any reason.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

We reserve the right to make changes to this privacy policy at any time.

Our cookie policy

Cookies are small files which are placed on the hard drive of your computer to enable websites to be tailored to your needs. You can choose to refuse permission for cookies, although this may mean you are unable to take full advantage of our website, www.innovationfireengineering.co.uk.

Many web browsers automatically accept cookies on your behalf so it may be necessary to change your browser settings if you do not want cookies to be added to your computer.

Cookies are designed to collect data on web traffic and the preferences and behaviour of individuals. This includes monitoring which pages of our website visitors spend the most time on. This information may be used to improve our website so it better meets the needs of our customers and other visitors to our site. The data collected from cookies is removed from the system after it has been used for statistical analysis.

We operate our own internal complaints policy and if you have any concerns about the way in which we collect or handle data please contact us.
Additionally, you have the right to lodge a complaint with the Supervisory Authority who is –
Information Commissioner
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF